Privacy Policy for DrGSmile
Effective Date: 11/24/2024

At DrGSmile, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data in compliance with A2P 10DLC regulations, HIPAA (Health Insurance Portability and Accountability Act), and other applicable laws.

Information We Collect

We may collect the following types of information:

Personal Information
Name
Address
Phone number
Email address

Health Information
Dental and medical history
Treatment records
Insurance details

Usage Information
Information about how you interact with our website, appointment systems, and communications (such as SMS messages)

How We Use Your Information

We use your information to:
Schedule and manage appointments
Provide dental care services
Communicate treatment plans and updates
Submit insurance claims
Send appointment reminders and health-related messages via SMS, email, or other channels
Comply with legal obligations and maintain accurate records

Text Messaging Compliance (A2P 10DLC)

DrGSmile uses Application-to-Person (A2P) messaging for appointment reminders and relevant communications. By providing your phone number, you consent to receive these messages.

To ensure compliance:
Messages are sent only with your consent
Standard carrier message and data rates may apply
You may opt out at any time by replying "STOP"
For assistance, reply "HELP" or contact us directly

How We Protect Your Information

We implement appropriate safeguards to protect your data, including:
Secure storage of physical and electronic records
Encryption of sensitive information
Regular security audits
Staff training on privacy and data protection

Sharing Your Information

We only share your information when necessary:
With dental specialists or healthcare providers involved in your care
To process insurance claims
To comply with legal obligations (such as subpoenas)
With your explicit consent for any other purpose

Your Rights

You have the right to:
Access and review your personal and health records
Request corrections to inaccurate or incomplete information
Withdraw consent for communications at any time

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

DrGSmile
📍 4201-4207 NW 107th Ave, Doral, FL 33178
📞 +1 (305) 594-4418
📧 [email protected]
🌐 https://www.drgsmile.com/

We are committed to protecting your privacy and maintaining transparency in all communications. Thank you for trusting DrGSmile with your dental care.